Don't Lose Orders to Missed Phone Calls

Restaurants receive an average of 1300 calls per month and spend almost $600 per month in labor costs to answer them. Staffing just for the meal-time rush is next to impossible.

Have your restaurant phone automatically route callers via text message to:

  • Online ordering
  • 3rd party delivery orders
  • Catering contacts
  • Directions
  • and more!

Restaurants that ❤️ us

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What is Call Deflection?

Call Deflection is a phone feature for managing high volume inbound calls by adding a feature for customers to be directed towards a self-service channel such as text messages. This way customers won’t have to wait for a staff member to attend to them, and it makes your restaurant run more efficiently.

Below are a few ways Call Deflection can operate:

  • Send a text message on a missed call
  • A customer can press 1 in your call menu to get a text message for online ordering
  • A customer can press 3 in your call menu to get a text message for driving directions

PREVENT MISSED REVENUE WITH MISSED CALL AUTOMATION.

Missed Calls


Every phone call is potential revenue for your business. Roughly 85% of the people whose calls you miss don’t call back. That means you’ve lost whatever revenue you might have gotten forever. On every missed call, a text message will be sent to the phone number to begin a text message conversation to save the customer.

AUTOMATE DRIVING DIRECTIONS.

Driving Directions


Keeping your employees efficient is key to any business. Our automation allows you to stop the “how do I get to your location?” calls with a driving directions text message option built right into your call flow so customers can get what they need without any human intervention.

RUN SPECIALS RIGHT IN YOUR CALL FLOW.

Discounts & Promotions


Offers and promotions are a great way to make sure your customers return to your business. When a customer calls in, allow customers to receive text message promotions right from your phone menu with one click on their dial pad.

THE MODERN BUSINESS PHONE.

An all-in-one cloud-based VoIP phone system for restaurants


Our robust cloud-based VoIP phone service integrates seamlessly with our Reachify software and your business management system. Keep your existing phone numbers and be up and running in no time.

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Customers see up to 80% of their business calls deflected to online actions!

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