Don't Lose Orders to Missed Phone Calls

We know answering the phone during busy hours in the restaurant business is tough. If you miss a customer’s call they most likely will order elsewhere. Reachify prevents those missed opportunities. Reachify intelligently routes phone calls with our Call Deflection feature to send automated text messages to save otherwise lost orders, send promotions, and more right from your call flow. 

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What is Call Deflection?

Call Deflection is a phone feature for managing high volume inbound calls by adding a feature for customers to be directed towards a self-service channel such as text messages. This way customers won’t have to wait for a staff member to attend to them, and it makes your restaurant run more efficiently.

Below are a few ways Call Deflection can operate:

  • Send a text message on a missed call
  • A customer can press 1 in your call menu to get a text message for online ordering
  • A customer can press 3 in your call menu to get a text message for driving directions

PREVENT MISSED REVENUE WITH MISSED CALL AUTOMATION.

Missed Calls


Every phone call is potential revenue for your business. Roughly 85% of the people whose calls you miss don’t call back. That means you’ve lost whatever revenue you might have gotten forever. On every missed call, a text message will be sent to the phone number to begin a text message conversation to save the customer.

AUTOMATE DRIVING DIRECTIONS.

Driving Directions


Keeping your employees efficient is key to any business. Our automation allows you to stop the “how do I get to your location?” calls with a driving directions text message option built right into your call flow so customers can get what they need without any human intervention.

RUN SPECIALS RIGHT IN YOUR CALL FLOW.

Discounts & Promotions


Offers and promotions are a great way to make sure your customers return to your business. When a customer calls in, allow customers to receive text message promotions right from your phone menu with one click on their dial pad.

THE MODERN BUSINESS PHONE.

An all-in-one cloud-based VoIP phone system for restaurants


Our robust cloud-based VoIP phone service integrates seamlessly with our Reachify software and your business management system. Keep your existing phone numbers and be up and running in no time.

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Customers see up to 80% of their business calls deflected to online actions!

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