Focus On The Food, Not Phone Calls.
We know answering the phone during busy hours in the restaurant business is tough. If you miss a customer’s call they most likely will order elsewhere. Reachify prevents those missed opportunities. Reachify intelligently routes phone calls with our Call Deflection feature to send automated text messages to save otherwise lost orders, send promotions, and more right from your call flow.
Trusted by Top Restaurants
What is Call Deflection?
Call Deflection is a phone feature for managing high volume inbound calls by adding a feature for customers to be directed towards a self-service channel such as text messages. This way customers won’t have to wait for a staff member to attend to them, and it makes your restaurant run more efficiently.
Below are a few ways Call Deflection can operate:
- Turn a missed call into a text message
- A customer can press 1 in your call menu to get a text message for online ordering
- A customer can press 3 in your call menu to get a text message for driving directions
Missed Calls
On every missed call, a text message will be sent to the phone number to begin a text message conversation to save the customer.
Driving Directions
Our automation allows you to stop calls with a driving directions text message option built right into your call flow
Discounts & Promotions
When a customer calls in, allow customers to receive text message promotions right from your phone menu with one click on their dial pad.
An all-in-one cloud-based
VoIP phone system for restaurants
Our robust cloud-based VoIP phone service integrates seamlessly with our Reachify software and your business management system. Keep your existing phone numbers and be up and running in no time.
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